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BEFORE THE CALL

Worth thinking about before the call.

Rough numbers are fine. “About two hours, most weeks” is exactly what we need.

  1. 01What did you do last week that you’d never want to do again?
  2. 02What only happens because you personally do it?
  3. 03Where do you copy information from one system or spreadsheet into another?
  4. 04What report or number takes more than an hour to pull together?
  5. 05What gets forgotten, dropped or done late when things get busy?
  6. 06If someone key were out for two weeks, what would break first?